Account executives aren’t trained to fill out expense reports; customer service reps may not know how to set up shipments. SOPs give employees clear instructions on how to do all parts of their jobs, allowing them the space to really add value.
In this guide:
- Tips for creating effective SOPs for your organization (that people will actually follow)
- How to effectively execute an SOP and tools that make it easy
- Training: How to train your audience on your SOP, with specific use cases.